Quality Policy

The quality of produced vehicles, spare parts and services is now a determining factor in a struggle for customers in automobile markets.

• OJSC KAMAZ’s central aim is to guarantee its stable superiority over the main competitors by all product and maintenance quality ratings, to completely fulfill customers’ requirements, terms of state orders, legislative and mandatory requirements to production.
• High quality of OJSC KAMAZ’s products, their competitiveness, no risks for customers when executing defence orders are guaranteed due to the effective quality management system based on a process approach and meeting the principles and requirements of ISO standards of series 9000 and GOST RV 15.002 standard.
• The managers of OJSC KAMAZ are the leaders in quality assurance in business and management processes.
• All employees – from the director general to each worker – are responsible for the quality of end production and efficient use of all kinds of resources.
• Permanent improvement of activities is our mode of life, each employee’s concern and need. Everyone’s task is to prevent deviations from the prescribed requirements and improve the fixed processes.
• A reliable supplier guarantees high quality of purchased components and materials. Our relations with suppliers are based on the principles of mutual advantage and improvement of their quality systems with account taken of the international technical requirements ISO/TU 16949 (GOST R 51814.1-2004).
• Each employee’s competence is a necessary condition for high quality production and improvement of activity. Everybody should improve their knowledge and skills.
• The managers of OJSC KAMAZ take upon themselves the responsibility for development of the corporate culture and implementation of the Quality Policy, undertake to permanently improve effectiveness of the quality management system and measures for defence production quality assurance.